Waterloo Mattress

Having Problems with your Waterloo Mattress?

Email us at: sales@waterloomattress.ca

Most mattress have a 5 to 10 year warranty applied from the date of purchase, and we will do everything we can to repair or replace your mattress. In order for you warranty to remain valid, the mattress must have proper support.


Zedbed & Natura

Offers limited coverage for 10 years from the date of purchase

In order to benefit from our limited warranty coverage, the mattress must be supported by an adequate structure for optimal performance.

If the bed support is determined as an inadequate structure as it is defined in this booklet, this warranty is no longer void

The warranty is not valid in case of misuse; specifically for burns, tears or holes caused by sharp or pointy objects, improper handling or improper cleaning.

Demonstration samples and floor models may also receive a 5 year limited warranty