Skip to main content
Waterloo Mattress logo - click to go to home page
link to store map and directions link to store map and directions new window link to open email sales@waterloomattress.ca
bridal registry search button
3 stacked pillows with hours of operation
start of main content

Privacy Policy

Waterloo Mattress Ltd. is committed to protecting your privacy and safeguarding your personal information.

This privacy policy will outline how we collect, use and retain your personal information.

Personal Information

Personal information may include your name, address, telephone number, or e-mail address. You may happen to provide us with such information through resources such as regular mail, our on-line application form or via our web address www.waterloomattress.ca In all cases, we will take steps to ensure that the information is handled securely. These steps are taken in order to comply with legislative requirements, such as those contained in the Personal Information Protection and Electronic Document Act.

Collecting, Using and Protecting your Information

Information is only collected with your consent, and will be used for the sole purpose that is stipulated at the time the information is gathered. Your consent is deemed to be given when you send information to us through the internet. Waterloo Mattress Ltd. does not sell or share customer information with any other organization or person for any reason, unless required by law.

The information sent to Waterloo Mattress Ltd. is kept confidential and secure and only for the duration it is needed.

Accuracy of Personal Information

For the most part, we collect personal information that is directly supplied by you. We will therefore assume the information you have provided us with is accurate. We will not make additional efforts to verify its accuracy or to update the information unless requested by you. Customers and/or applicants may request in writing access to their personal information; to do so please write to the address indicated below. Any information we have on record will be provided to you. You may at that time put in a request for your information to be updated to ensure its accuracy.

Contacting our Privacy Officer

If you have any questions or concerns, or should you wish to access or update your information, you can write to:

Waterloo Mattress Ltd.
136 Dearborn Place
Waterloo, Ontario
Canada N2J 4N5

 email: sales@waterloomattress.ca